Shipping Policy

Processing Time:
Orders are typically processed and shipped within 2-3 business days from the date of purchase. Please note that processing times may vary during peak seasons and promotions.

Shipping: 
We offer standard shipping options to ensure your items arrive safely and in a timely manner. Our shipping partners include reputable carriers such as FEDEX, UPS and the USPS. Estimated delivery times are between 7-10 business days from the date of shipment.

Shipping Rates:
Shipping rates are calculated based on the total weight of your order and your shipping destination. You can view the shipping costs during the checkout process before completing your purchase.

Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your package as it makes its way to you.

Lost or Delayed Packages:
While we make every effort to ensure that your order arrives within the estimated delivery time, occasionally, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. If your package is significantly delayed or has been lost in transit, please reach out to our customer support team, and we will do our best to assist you.

Shipping Address:
Please ensure that your shipping address is accurate and complete before finalizing your order. We are unable to make changes to the shipping address once your order has been placed. In the event of an incorrect or incomplete address, we are not responsible for any delays or lost packages.

If you have any further questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer support team at returnsvivalajewels@gmail.com 

Thank you for choosing Viva La Jewels for your fashion needs!